Privacy Policy

Privacy Policy

Last updated: July 8, 2026

PantryForge operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated online shopping experience.

PantryForge is an online retail store offering beekeeping supplies, home brewing equipment, handmade cheese tools, and fermentation supplies.

PantryForge is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit, use, make a purchase, or otherwise interact with our website, online store, products, services, or customer support.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any part of our website or Services, you acknowledge that you have read and understood this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

  1. Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person.

Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with PantryForge, where you live, and what services you use, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address

Order and transaction information, including products viewed, products added to cart, products purchased, returns, exchanges, cancellations, order history, payment status, and related transaction details

Payment and financial information, including payment card details, payment method, billing details, transaction confirmation, and other payment-related information processed through secure payment providers

Account information, including username, password, preferences, saved addresses, account settings, and related account details if you create an account

Customer support information, including the information you provide when contacting us about orders, products, shipping, returns, refunds, or store policies

Device information, including information about your device, browser, network connection, IP address, operating system, device identifiers, and similar technical information

Usage information, including how you interact with our website, pages viewed, links clicked, products viewed, search activity, cart activity, browsing behavior, and other interactions with our online store

Marketing and advertising information, including your preferences, interactions with marketing emails, advertisements, promotional content, and related analytics

Approximate location information, which may be inferred from your IP address or shipping information

  1. Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you visit our website, place an order, create an account, contact customer support, submit a form, or otherwise provide information to us

Automatically through the Services, including from your device, browser, cookies, pixels, tags, analytics tools, advertising tools, and similar technologies

From Shopify and other service providers that help us operate our online store, process payments, fulfill orders, provide analytics, prevent fraud, and support customer service

From shipping carriers, fulfillment partners, payment processors, marketing partners, analytics providers, fraud prevention tools, and other third-party service providers

From partners or other third parties where permitted by law

  1. How We Use Your Personal Information

Depending on how you interact with PantryForge, we may use your personal information for the following purposes:

To provide, operate, and improve our Services

We use your personal information to operate our website, process orders, complete transactions, arrange shipping, provide customer support, manage returns and refunds, maintain your account, remember your preferences, and improve the shopping experience.

This may include using your information to recommend products related to beekeeping supplies, home brewing equipment, cheese making tools, fermentation supplies, or similar products that may be relevant to your interests.

To process payments and fulfill orders

We use personal information to process payments, verify billing and shipping details, confirm purchases, arrange delivery, provide tracking information, and communicate with you about your order.

To communicate with you

We use your personal information to respond to inquiries, provide customer support, send order confirmations, shipping updates, return or refund updates, policy notices, and other service-related communications.

To provide marketing and advertising

We may use your personal information for marketing and promotional purposes, such as sending promotional emails, showing advertisements, measuring advertising performance, and improving the relevance of content or offers.

Where required by law, we will obtain your consent before sending certain types of marketing communications.

You may opt out of promotional emails by using the unsubscribe link included in those emails. Even if you opt out of promotional emails, we may still send non-promotional messages related to your orders, account, transactions, or customer support inquiries.

To improve website performance and customer experience

We may use personal information and usage data to understand how visitors interact with our website, identify technical issues, improve navigation, measure product interest, test website features, and improve store performance.

To protect our store and prevent fraud

We use personal information to help authenticate accounts, process secure payments, detect suspicious activity, prevent fraudulent transactions, protect customers, maintain website security, and enforce our policies.

To comply with legal obligations

We may use personal information to comply with applicable laws, regulations, tax requirements, legal processes, law enforcement requests, government requests, dispute resolution, investigations, and enforcement of our Terms of Service or other policies.

  1. How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business, operational, legal, and service-related purposes.

These third parties may include:

Shopify, which hosts and powers our online store

Payment processors that securely process transactions

Shipping carriers and fulfillment partners that help deliver orders

Customer support tools that help us respond to inquiries

Technology and IT service providers that help operate and secure our website

Analytics providers that help us understand website performance and customer interactions

Marketing and advertising partners that help us measure and deliver relevant advertisements

Fraud prevention and security providers

Professional advisors, legal advisors, or service providers when necessary

Government authorities, law enforcement, or regulatory bodies when required by law

We may also disclose personal information:

When you direct us to do so

When you consent to disclosure

When necessary to complete an order or provide a service

When required to comply with legal obligations

When necessary to protect our rights, property, customers, users, store operations, or others

In connection with a business transaction, such as a merger, acquisition, reorganization, sale of assets, or similar event

  1. Relationship with Shopify

Our store is powered by Shopify.

Shopify provides the e-commerce platform that allows us to sell products and services to you. Information you submit through our store may be transmitted to and processed by Shopify and other service providers in order to provide, improve, and secure the Services.

Shopify may collect and process personal information about your access to and use of our store, including information related to your interactions with PantryForge and other merchants using Shopify.

In some cases, Shopify may be responsible for processing your personal information, including responding to certain privacy rights requests related to data processed by Shopify.

To learn more about how Shopify uses personal information, you may review Shopify’s consumer privacy information through Shopify’s official privacy resources.

  1. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to collect information about your interactions with our website.

These technologies may help us:

Operate the website
Remember your cart and preferences
Process checkout functions
Understand website traffic
Measure store performance
Improve product recommendations
Detect fraud or security issues
Deliver and measure advertisements
Improve customer experience

Most browsers allow you to control or delete cookies through browser settings. However, disabling cookies may affect certain website features, including cart functions, checkout experience, saved preferences, and website performance.

  1. Targeted Advertising and Privacy Choices

We may use certain personal information to help provide marketing, advertising, analytics, and promotional content.

Depending on where you live, sharing personal information for targeted advertising based on your activity across different websites, apps, or online services may be considered a “sale,” “sharing,” or “targeted advertising” under certain privacy laws.

You may have the right to opt out of these activities depending on your location.

To submit a privacy choices request, please contact us at:

danksestplopcoed@gmail.com

Please include “Privacy Choices Request” in your message so we can identify and process your request more efficiently.

If you visit our website with a Global Privacy Control opt-out preference signal enabled, we will treat that signal as a request to opt out of activity that may be considered a sale, sharing, or targeted advertising where required by applicable law.

Please note that Global Privacy Control signals usually apply to the specific browser and device you used to visit the website.

  1. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, tools, or services that are not operated or controlled by PantryForge.

If you follow links to third-party websites, you should review their privacy policies, security practices, and terms of use.

We are not responsible for the privacy practices, security, content, accuracy, reliability, policies, or actions of third-party websites or services.

Our inclusion of a third-party link does not automatically imply endorsement of that third party.

  1. Children’s Privacy

Our Services are not intended for children or individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at:

danksestplopcoed@gmail.com

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information as required by applicable law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms may be defined under applicable privacy laws.

  1. Security and Retention of Your Information

We take reasonable measures to protect personal information from unauthorized access, disclosure, misuse, loss, alteration, and destruction.

However, no method of transmission over the internet, electronic storage, or online communication is completely secure. We cannot guarantee perfect security.

We recommend that you do not send sensitive or confidential information to us through unsecured channels.

We retain personal information for as long as reasonably necessary to provide our Services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and operate our store.

The length of time we retain personal information may vary depending on the type of information, the reason it was collected, legal requirements, tax obligations, accounting requirements, dispute resolution needs, and business purposes.

  1. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

Right to access or know the personal information we hold about you

Right to request deletion of personal information, subject to legal and business exceptions

Right to request correction of inaccurate personal information

Right to receive a copy of personal information in a portable format where applicable

Right to opt out of sale, sharing, or targeted advertising where applicable

Right to withdraw consent where processing is based on consent

Right to appeal a decision regarding your privacy request where applicable

Right to manage marketing communication preferences

These rights are not absolute and may apply only in certain circumstances. We may decline a request where permitted or required by law.

To exercise any applicable privacy rights, please contact us at:

danksestplopcoed@gmail.com

Please include enough information for us to verify and process your request, such as your name, email address, order number if applicable, location, and the specific request you would like to make.

We may need to verify your identity before processing your request.

You may also designate an authorized agent to make a request on your behalf where permitted by law. We may require proof that the agent is authorized to act for you and may also require you to verify your identity directly with us.

We will not discriminate against you for exercising your privacy rights.

  1. Managing Communication Preferences

If you receive promotional emails from us, you may opt out at any time by using the unsubscribe link included in the email.

If you opt out of promotional communications, we may still send non-promotional communications related to:

Orders
Payments
Shipping
Returns
Refunds
Customer support
Account activity
Security notices
Policy updates
Legal or transactional matters

  1. Complaints

If you have a complaint about how we collect, use, disclose, or process your personal information, please contact us using the contact information below.

Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

  1. International Transfers

We may transfer, store, and process your personal information outside the country, state, province, or region where you live.

This may include transfers to Shopify, service providers, payment processors, shipping partners, analytics providers, advertising partners, or other third parties that help us operate our store.

If we transfer personal information from the European Economic Area, the United Kingdom, or other jurisdictions with data transfer requirements, we will rely on recognized transfer mechanisms where required by applicable law.

These mechanisms may include standard contractual clauses, adequacy decisions, or other legally recognized safeguards.

  1. Data Accuracy

You are responsible for ensuring that the personal information you provide to us is accurate, complete, and current.

This includes your name, email address, billing address, shipping address, phone number, and payment details.

PantryForge is not responsible for issues caused by inaccurate, incomplete, or outdated information provided by customers, including shipping delays, failed deliveries, order errors, or inability to contact you about your order.

  1. Product Interest and Shopping Data

Because PantryForge sells products related to beekeeping, home brewing, handmade cheese tools, and fermentation supplies, our website may collect information about the products you view, search for, add to cart, or purchase.

This shopping activity may be used to:

Process your orders
Improve product recommendations
Understand customer interests
Provide customer support
Measure marketing performance
Improve store layout and product selection
Detect fraud or misuse

We do not use product interest data to provide legal, medical, food safety, agricultural, or professional brewing advice.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices, technologies, services, legal requirements, or operational needs.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last updated” date.

Your continued use of our website or Services after changes are posted means you acknowledge the updated Privacy Policy.

  1. Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

PantryForge
Email: danksestplopcoed@gmail.com
Website: https://pantryforge.us
Business Type: Online Retail Store
Main Category: Beekeeping Supplies, Home Brewing Equipment, Handmade Cheese Tools & Fermentation Supplies

We typically respond within 1–2 business days, Monday through Friday, excluding weekends and public holidays.

PantryForge Official Store
Beekeeping Supplies, Home Brewing Equipment, Handmade Cheese Tools & Fermentation Supplies
https://pantryforge.us